Detoxio Integral Multi installation

Step 1

Identify the SUID of the Detoxio on the back of the device.

The list of SUIDs and their assignment is available in Serenicity Control from the Reseller stock page.

Step 2

The client does not exist

Create the client from the device fleet page of Serenicity Control.

• Select a reseller

• Click on Create a client

• Fill in the client information

• Check the box Create automatically the site and the Detoxio

• Enter the public IP address of the client and the SUID of the box

The client already exists

Navigate to the client from the device fleet page of Serenicity Control.

• Click on Create a site

• Fill in the site information

After saving, you will be automatically redirected to the site page:

• Click on Create a device

• Fill in the device information

This information can be changed at any time.

Step 3

In case of specific network configuration (LACP), please contact Serenicity support at [e-mail] or 08 05 29 29 90 choice 1 to schedule assistance with the installation of Detoxio Integral Multi equipment.

The default configuration for network bridges is :

Br0 = ETH0 + ETH1 (administration)

Br1 = ETH2 + ETH3

Br2 = ETH4 + ETH5

Plug the ETH0 or ETH1 interface to the internal network, the Br0 bridge can retrieve an IP configuration for equipment administration.

Step 4

Here's an example of how to connect the Detoxio Integral Multi. In this example, ETH0 is the administration interface and two network segments are supervised by Br1 and Br2.

Step 5

Connect the power supply. If the equipment was powered on before it was connected to the network, restart it (short press on the power button to stop, short press to start).

Step 6

The network access is operational in less than 90 seconds after the equipment starts up. You can identify it on the local network thanks to its MAC address, which can be in the following formats:

• 10:04:xx…

Step 7

The technical contact of your reseller's form automatically receives an initialization e-mail from Detoxio a few minutes after its connection. This e-mail validates the configuration in Serenicity Control and the communication with the API.

Step 8

Detoxio automatically downloads its resources and starts its update. This operation can take up to 30 minutes, please do not disconnect the equipment during the operation.

The status of Detoxio in Serenicity Control becomes .

Step 9

The status then becomes or .

If , please check if all the installation phases are validated in the Dashboard -> Settings -> Installation