> For the complete documentation index, see [llms.txt](https://docs.serenicity.fr/control/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.serenicity.fr/control/english/guides/assistance-et-support.md).

# Help and support

When installing your device or browsing Control, you can reach the support :

* By mail to [support@serenicity.fr ](mailto:support@serenicity.fr)
* By phone at +33 8 05 29 29 90 available from Monday to Friday from 9am to 5pm.

You can also contact our teams via a chat on Control by clicking on the bubble at the bottom right of the web page.

![Messagerie instantanée avec l'équipe Serenicity](/files/jeTRm6kWkjxxL62XozPo)

This instant chat allows you to ask questions about Control or get assistance if you do not receive your verification code by SMS for example.